Terms + Conditions

We reserve the right to accept or decline bookings entirely at our discretion.

Your contract with us will begin when we issue you with your booking confirmation and will be based on the terms and conditions set out in this document.

All enquiries for reservations are responded to as soon as possible. Bookings are confirmed by email, after payment has been received and acknowledged. Your booking confirmation email will detail the Accommodation you have booked, the dates of your booking and the total amount.

You, as the person making the booking, will be responsible for all members of your party. To make a booking you must be at least 18 years old at the time of booking.

Children under the age of 18 must be accompanied by an adult.

We can only discuss your bookings (including any changes) with you – we can’t discuss your booking with another member of your party, unless you give express consent in writing for us to do so.

You must only use the Accommodation for the purposes of your rest and relaxation. You must not use the Accommodation for any other purpose.

You must keep the Accommodation and its contents clean and tidy and leave them in the same condition as when you arrived. You must not move any furniture.

You mustn’t use the Accommodation, or allow it to be used, for any dangerous, offensive, noisy, illegal or immoral activities. You must not cause any nuisance or annoyance to any neighbours or anyone else during your stay.

Smoking is not permitted in any part of your Accommodation. Please note smoking includes use of vapours and/or e-cigarettes. You and your party must not use candles, tea-lights, fireworks or Chinese lanterns at the Accommodation. You and your party must not use a barbecue, fire pit or external ovens at your Accommodation other than what we have provided.

Pets are not permitted.

Please note that if you do not comply with the standards and behaviours, we may need to exercise our right to evict.